💬 Contact & support
Talk to a human, not a form.
Orders, tokens, custom limits, bugs — everything runs through one Telegram chat. Average reply time: a few minutes during the day.
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Telegram
The fastest way to get an API token, upgrade a plan or report an issue.
@ntmteraapi
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What to include in your message
- Your plan of choice — Starter, Pro or Custom (volume + validity).
- The app or bot you're integrating with, if relevant.
- Your existing token ID if you're an existing customer (never send the secret).
- Any TeraBox links that fail, plus the exact error you received.
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Get a token
Send your plan choice on Telegram and your split-token arrives, ready to use immediately.
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Upgrade or top up
Hitting your request ceiling? Ask for an increase — it applies to your current token instantly.
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Report a problem
Broken share link, odd response, uptime question — send the details and we'll investigate.
One chat covers it all.
No ticket numbers, no support portal logins. Just a direct line to the people running the API.